{"id":402,"date":"2020-10-20T17:09:29","date_gmt":"2020-10-20T17:09:29","guid":{"rendered":"https:\/\/beta.mariefleurs.gr\/wp\/?page_id=402"},"modified":"2024-06-26T08:03:29","modified_gmt":"2024-06-26T08:03:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/mariefleurs.gr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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ORDERS AND SHIPMENTS<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tHow does shipping work?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Orders are primarily delivered via the courier company COURIER CENTER. In special cases, deliveries are made directly by our company. In all instances, customers are duly informed.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tHow long will it take for my gift to ship?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Orders are shipped within 2-3 business days. Deliveries to island destinations, remote, or hard-to-reach areas may take 2-5 days. Deliveries are made on weekdays only.\nSame-day delivery, Saturday deliveries, or deliveries at a specific time incur an additional charge and are arranged upon request.<\/p>

If, for any reason, there is an additional delay, we will inform you accordingly.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan you ship in an address different from the buyer\u2019s one?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Of course! In fact, this is often the goal. Our mission is to make our customers' lives easier.\nSimply enter the recipient's address in the shipping details, and the gift will be delivered directly to them. In this case, the payment receipt will be sent to your postal or email address.<\/p><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tThe order is intended as a gift. Can I request delivery on a specific date?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Absolutely! Simply let us know your desired delivery date in the 'Additional Information' field, and we will ensure that your gift is delivered on that specific day.<\/p><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tIf I order more than one box, is it possible to have them delivered to different addresses?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Of course!<\/em> Since your gifts are intended for different recipients, each one will be delivered to its designated address. Separate orders must be placed to ensure they are properly registered in the tracking system.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tDo you handle international shipments?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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At the moment, we do not handle international deliveries. However, we are confident that we will be ready soon. There will be a related announcement.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat is the shipping cost?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Shipping is free. Exceptions are remote and hard-to-reach areas, where a small surcharge applies.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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PERSONALIZED GIFTS<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tWhat does your packaging look like?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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All our gifts are carefully packaged with special attention, using the packaging described in each gift\u2019s detailed description.\nIf you prefer a different packaging option or would like to explore ways to incorporate your corporate identity into our gifts, feel free to contact us at hello@mariefleurs.gr<\/a>!<\/p><\/div><\/div>

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan you add my company branding to your gifts?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Absolutely! We love challenges, and for us, every corporate gift collaboration is an exciting opportunity.\nWe are fully prepared to work with you and create the perfect personalized corporate gift for any occasion.\nFor more details, check out our corporate catalog or contact us by phone at 211 1824852 or via email at hello@mariefleurs.gr<\/a><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tHow long is the turnaround time for custom orders?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Ideally, the required timeframe for custom gifts is 20-30 days from the finalization of the order. However, depending on the order size, this timeframe may vary.\nThe majority of our products come from small Greek businesses, which means we need to place orders in advance for the selected items.\nAdditionally, custom printing (logos, special packaging, etc.), if requested, requires extra processing time.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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RETURNS<\/h3>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\tCan I return the gift?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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Due to the unique nature of our final products (gift boxes), returns are not possible.\nHowever, in the rare case that the box or any of its contents arrives damaged, don\u2019t worry! Simply contact us, and we will replace it immediately.\nIf the specific product is unavailable, we will make every effort to offer you a suitable replacement that ensures your complete satisfaction.<\/p><\/div><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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